We understand the importance of security and the need for you to feel safe while using our services. We want to assure you that your security is our utmost priority.
In response to recent inquiries regarding the a malware warning in a recent version of Session, our dedicated team conducted an extensive internal investigation of the Session binary. We are pleased to inform you that the results of our investigation have shown no evidence of any malware or malicious activities throughout the entire process.
To provide an extra layer of confirmation, we reached out to Avast/AVG, the antivirus software that was mentioned in the queries, to ensure that their flagging of Session was indeed a false positive report. We have received confirmation from Avast/AVG that the issue was indeed an error on their part. It is important to note that this issue has affected several antivirus software platforms because they share a common database.
To maintain transparency and alleviate any concerns you may have, we are sharing the communication transcript with Avast/AVG. This transcript confirms their acknowledgment of the false positive report.
We sincerely apologize for any inconvenience this may have caused to our users. We truly appreciate your understanding and patience during this time. We want to emphasize that we remain committed to providing you with a safe and reliable messaging service. Your trust is of utmost importance to us, and we are working tirelessly to ensure that Session continues to be a platform where you can communicate securely.
If you have any further concerns or questions, please do not hesitate to reach out to us. Our support team is available and ready to assist you. We value your feedback and are always looking for ways to improve your experience with Session.